Privacy
Privacy & Consumer Health Data Notice
Effective: August 25, 2026
Contact: support@healthspanx.org
Scope
Sunty LLC, doing business as HealthspanX, is responsible for the information described here. This notice covers the public website, optional Radiant Life™ Assessment and Assessment Report, RL100 purchase and documentation journey, communications, customer support, and Radiant Life™ app.
HealthspanX is not a healthcare provider. Assessment and RL100 information may nevertheless qualify as consumer health data under applicable U.S. privacy laws.
Information collected
Contact and account
Name, email, authentication information, communication preferences, and support records.
Eligibility and health-related
Age or birth year, Assessment and safety responses, CVI, wellbeing-area scores, reports, and RL100 checkpoint records.
Commerce and delivery
Order, payment status, assigned plan, shipment, delivery, and account activity. HealthspanX does not store the full payment-card number.
Device and journey
Browser, security, cookie, website-use, campaign, referral, and permitted UTM information.
Information is provided directly by you, generated from your responses, collected through your use of the services, or received from providers supporting the requested service.
How information is used and disclosed
HealthspanX uses information to provide the website, Assessment, reports, RL100 journey, app, orders, delivery coordination, customer support, account security, requested communications, controlled performance measurement, and legal or recordkeeping functions.
Assessment email and optional marketing
An email address is required to begin the Assessment and to deliver and help recover the Assessment Report. Marketing is separate and optional. HealthspanX sends occasional educational content, updates, and offers to an Assessment participant only when that person actively selects the optional marketing checkbox. Declining marketing does not affect the Assessment or report.
Marketing consent may be withdrawn at any time through the unsubscribe link in a marketing email. Report-delivery, recovery, account, order, safety, and other necessary service communications may still be sent when applicable.
Information is disclosed only as needed to providers supporting hosting, authentication, secure storage, security, commerce, payments, fulfillment, delivery, email, customer support, controlled analytics, professional advice, compliance, or lawful requests. Commerce and fulfillment providers receive controlled order, assigned-plan, access-status, and delivery information—not full Assessment responses, CVI details, or report content.
Consumer health data
Consumer health data may include Assessment and RL100 responses, safety confirmations, wellbeing-area scores, CVI, reports, and checkpoint records. HealthspanX processes this information to deliver the requested Assessment or RL100 service, generate reports, maintain the assigned RL100 protocol record, support participants, protect system integrity, and comply with law. Automated rules calculate scores and comparisons; they do not diagnose a condition or determine treatment.
When required, HealthspanX obtains affirmative consent before collecting consumer health data and separate consent before disclosing it. Any required disclosure consent identifies the relevant data, purpose, and recipient categories. Consent may be withdrawn through the request process below.
Advertising and analytics boundary: HealthspanX does not send Assessment or safety responses, CVI, wellbeing-area scores, report content, checkpoint records, identifiers tied to those records, or tokenized report URLs to Meta, Google Analytics, or other general advertising platforms. HealthspanX does not sell consumer health data or share it for targeted advertising.
Cookies and measurement
The public website may use necessary, preference, analytics, and advertising technologies. Where required, optional technologies are controlled through cookie preferences. General analytics and advertising providers may collect standard public-site interaction information when permitted, but they are not permitted to collect consumer health data from the Assessment, reports, or authenticated RL100 app surfaces.
Retention, transfers, and security
Information is retained only as reasonably necessary for the requested service, report and record integrity, support, security, disputes, and legal, tax, accounting, or compliance obligations. Retention periods vary by data type and may be shortened when a valid deletion request applies.
HealthspanX and its service providers may process information in the United States and other countries. HealthspanX uses reasonable administrative, technical, and organizational safeguards designed to protect information, but no system can guarantee absolute security.
Your rights
Depending on your state of residence, you may request access, correction, deletion, portability, information about disclosure, withdrawal of consent, or restriction of certain processing. You may also ask whether HealthspanX collects, shares, or sells consumer health data; request relevant third-party information; or ask HealthspanX to stop collecting or sharing it.
Send a request to support@healthspanx.org with “Privacy request” in the subject line. Do not include Assessment answers or report content in the initial message. HealthspanX may request information reasonably needed to authenticate the request.
Depending on your state of residence, you may have additional or different rights under your state’s consumer health data or privacy laws. Contact us using the method above and we will respond as required by the law applicable to you.
If HealthspanX refuses to act, you may appeal by replying with “Privacy Appeal” in the subject line. When required, an appeal-denial response will explain how to contact the applicable state regulator.
Changes
Material changes will be posted with an updated effective date. Additional notice or affirmative consent will be provided when required before collecting a new health-data category, using health data for a new purpose, or disclosing it to a new recipient category.
Contact
Privacy questions and requests may be sent to support@healthspanx.org.
Sunty LLC, doing business as HealthspanX
1887 Whitney Mesa Dr. #3088
Henderson, Nevada 89014
United States
Terms of use
Terms of Use
Effective: August 25, 2026
Contact: support@healthspanx.org
Agreement and eligibility
These Terms of Use form an agreement between you and Sunty LLC, doing business as HealthspanX (“HealthspanX,” “we,” “us,” or “our”). By accessing the website, optional Radiant Life™ Assessment, reports, RL100 services, or app, you agree to these terms.
- People under 21 are not eligible for the Assessment or RL100.
- Ages 21–24 may complete the optional Assessment but cannot purchase RL100.
- Ages 25 and older may purchase the applicable age-guided plan, subject to required confirmations and destination availability.
You must have legal capacity to agree in your jurisdiction. Purchases are also governed by checkout terms and the applicable Refund & Completion Policy, Shipping Policy, and, for recurring delivery, Subscription Terms.
Assessment and RL100 services
The optional pre-purchase Assessment provides a self-reported informational snapshot; it is not the official RL100 baseline. RL100 participants complete Day 0 before the first capsule, followed by Day 30 and Day 100 as instructed.
CVI is a contextual indicator—not a diagnosis or success score. Vitality Delta™ is a directional change metric reported only at Day 100. Neither determines dosage or promises an outcome.
Accounts and acceptable use
Provide accurate, current information; protect account and email access; and report suspected unauthorized use. Do not use another person’s identity, account, or information without lawful authority.
You may not interfere with service security or data integrity; attempt unauthorized access, scraping, automated extraction, reverse engineering, or security testing; submit false information; commercially exploit protected content; or use the services unlawfully or harmfully.
Orders and purchases
Prices, included NMN supply, taxes, shipping charges, discounts, renewal terms, and available purchase modes are shown before payment. HealthspanX may lawfully decline or cancel an order because of suspected fraud, pricing or inventory error, destination restriction, or similar operational issue. If HealthspanX cancels a paid order, the applicable amount will be returned to the original payment method.
The 100-Day Satisfaction Guarantee, shipment remedies, and recurring-delivery obligations are governed by their respective linked policies.
Educational content and intellectual property
HealthspanX measures, documents, and observes. Its content, Assessment, reports, research summaries, products, and systems are not medical advice and do not diagnose, treat, cure, or prevent disease. Published research applies to its study conditions; it does not predict an individual response or establish equivalence with every commercial product.
The website, app, reports, text, graphics, designs, trademarks, scoring methods, and other content are owned by or licensed to HealthspanX. You receive a limited, personal, nonexclusive, nontransferable right to use the services as intended. Radiant Life™, Ultra Pure™, Cellular Vitality Index™, and Vitality Delta™ are HealthspanX trademarks.
Availability, changes, and disclaimers
HealthspanX may update the public website, app, assigned RL100 protocol, or service availability. An active RL100 documentation window retains its assigned protocol version unless a change is required for safety, law, or operational necessity. Access may be suspended or terminated for misuse, security risk, unlawful conduct, or operational necessity.
To the maximum extent permitted by law, services and content are provided on an “as available” basis without a warranty of uninterrupted or error-free operation or a particular biological, wellbeing, or commercial outcome. Nothing excludes non-waivable warranties, remedies, or consumer rights.
Limitation of liability
To the maximum extent permitted by law, HealthspanX will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the services. Aggregate liability will not exceed the amount paid for the product or service giving rise to the claim during the preceding 12 months.
These limits do not apply where liability cannot lawfully be limited, including fraud, willful misconduct, or other non-waivable obligations. These limits do not apply to claims for personal injury, wrongful death, or other product-liability claims to the extent such claims cannot lawfully be limited or excluded.
Governing law and general terms
Nevada law governs these terms, without regard to conflict-of-law principles. Subject to mandatory consumer rights, unresolved disputes will be brought in state or federal courts in Clark County, Nevada. Contact support first so the parties can attempt an informal resolution.
If a provision is unenforceable, the remainder stays effective. Failure to enforce is not a waiver. You may not assign these terms without written consent; HealthspanX may assign them in a lawful corporate transaction. These terms and linked policies form the agreement concerning their subject matter.
Material updates will be posted with a revised effective date, with additional notice when required. Continued use constitutes acceptance only to the extent permitted by law.
Contact
Questions may be sent to support@healthspanx.org.
Sunty LLC, doing business as HealthspanX
1887 Whitney Mesa Dr. #3088
Henderson, Nevada 89014
United States
