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Product questions, order information and purchase terms. Search for an answer or choose a topic below.

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Product & research

What is in an Ultra Pure NMN pouch?

Each pouch contains 62 capsules, with 500 mg of NMN per capsule. The full product label shows the supplement facts, other ingredients, instructions and warnings.

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Where can I find the research behind NMN?

The NMN Evidence Center brings together human studies, reviews and preclinical research. Each publication record keeps the source, study design, findings and limitations together. Ingredient research does not establish outcomes for this finished product.

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How do I know whether this product is right for me?

Read the current product label and warnings first. A qualified healthcare professional can advise on personal suitability, medicines, a medical condition, pregnancy or breastfeeding. Website information is educational, not individual medical advice.

Orders & delivery

Where can I check shipping and delivery information?

Read the shipping policy for the current delivery terms. Available shipping options, costs, taxes and the final order total are shown at checkout.

Shipping
What are the return and refund terms?

The returns policy sets out the current conditions. Read it before ordering, and contact our team if you have a question about a particular order.

Returns & refunds
I have a question about an order. What should I include?

Send your order number and a short description of the question through the contact page. Please do not include payment details or sensitive medical information.

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Purchase options

Can I order directly, without an assessment?

Yes. You can choose Ultra Pure NMN directly on the product page. The assessment and RL100 are optional experiences.

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Where do I compare a one-time purchase and subscription?

The product page shows the purchase types currently available for your selected pack and the displayed price. Review your selection and the subscription terms before adding it to your cart.

Subscription terms
Who can help with a subscription question?

Contact our team with the email address used for the order and your question. Review the subscription terms for the applicable conditions. Do not include payment details.

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Tell us what you are trying to find. For an order question, include your order number so our team has a useful starting point.

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