Clear answers before you start.

The initial purchase includes approximately four months of Ultra Pure™ NMN, access to the Radiant Life™ app for the RL100 journey, Day 0, Day 30, Day 100, and the Day 100 Outcome Report. Ages 25–34 receive 2 packs for 500 mg daily; ages 35+ receive 4 packs for 1,000 mg daily.

No. You may explore and purchase RL100 directly or take the free Assessment first. The Assessment is an optional pre-purchase snapshot; it does not replace the required RL100 Day 0 baseline.

The birth year entered on the RL100 page automatically assigns the applicable age-guided plan. Ages 25–34 are assigned 500 mg daily and 2 packs; ages 35+ are assigned 1,000 mg daily and 4 packs. Assessment or CVI results do not change the plan.

Yes. Ages 25–34 pay $160 one time or $140.80 every four months with 12% recurring-delivery savings. Ages 35+ pay $320 one time or $281.60 every four months with 12% recurring-delivery savings. Recurring delivery renews approximately every four months until canceled. The applicable supply, price, purchase type, cadence, and cancellation method must be shown before payment.

It applies to the first eligible RL100 purchase. Complete Day 0, Day 30, and Day 100 as instructed and receive the Outcome Report. If the completed program and record did not meet your expectations, email support within 10 calendar days after report delivery. An approved claim refunds the product amount paid; shipping, duties, and taxes are excluded except where law requires otherwise. No product return is required. See the Refund & Completion Policy for complete terms.

Ages 25–34: 500 mg daily, 2 packs, approximately four months, $160 one time (about $1.29/day) or $140.80 every four months (about $1.14/day). Ages 35+: 1,000 mg daily, 4 packs, approximately four months, $320 one time (about $2.58/day) or $281.60 every four months (about $2.27/day). Recurring delivery applies a 12% discount to the applicable one-time price at each renewal. Daily costs use the included 124-day NMN supply.

Sign in to Account & Subscriptions using your email address and the one-time passcode sent to your email. For an active subscription, you can cancel, pause or resume, skip or restore an upcoming order, review orders, and update your payment method or shipping address. You may also contact HealthspanX Support or use the pre-addressed cancellation email for assistance.

Complete self-service cancellation—or ensure HealthspanX receives your support request—before the next renewal charge is processed. If HealthspanX receives a support request before the charge but an internal processing delay causes the charge, HealthspanX will cancel and refund that renewal. Cancellation completed, or a support request received, after the charge stops later renewals but does not automatically cancel or refund the order already charged. See the Subscription Terms .

No. After the paid-order handoff and delivery of the complete Foundation Product supply, the participant confirms possession in the Radiant Life™ app. Day 0 then becomes available and must be completed before the first capsule.

Orders are accepted only for destinations enabled at checkout. Orders are normally processed in 1–3 business days; transit varies by carrier, destination, and customs. International recipients pay applicable duties, taxes, brokerage, and customs charges unless checkout expressly states otherwise. See the Shipping Policy .

Contact support promptly with the order number and requested evidence. Eligible confirmed losses, misdeliveries, damage, or incomplete shipments may receive a replacement at no additional charge or the applicable refund described in the Shipping Policy.

It provides an informational Assessment Report based on responses across 12 wellbeing areas, including a CVI snapshot and 3 areas to review first. It is not medical or diagnostic.

No. The Assessment Report is a pre-purchase snapshot. The Day 100 Outcome Report compares the completed RL100 record with the locked Day 0 baseline across 12 self-reported areas.

The Cellular Vitality Index™ is a contextual indicator calculated from self-reported information. It is not a diagnosis or success score and does not determine dosage.

Day 0, Day 30, and Day 100 are the only checkpoints. Vitality Delta™ is reported at Day 100 only.

No. RL100 provides a standardized protocol and a structured record. It does not guarantee that the participant’s self-reported record will move in a particular direction.

People under 21 are not eligible. Ages 21–24 may complete the Assessment but cannot purchase RL100. Ages 25 and older may purchase the applicable age-guided RL100 plan, subject to destination availability and required confirmations.

Yes. Every RL100 participant completes Day 0 before taking the first capsule. Day 0 is the official baseline used for the Day 100 comparison.

Ultra Pure™ NMN is the current Foundation Product used throughout the current RL100 documentation window. Planned products are not shown as current before activation.

NMN has a defined role in NAD⁺ biosynthesis, published human research under specific conditions, and a practical fit with consistent dosing and scheduled documentation. These factors do not promise a personal result.

No. Dosage is age-guided and locked at Day 0. It is not escalated or adjusted based on Assessment, CVI, Day 30, or other scores.

No. Ultra Pure™ NMN is currently available as the Foundation Product included with RL100; the current public site does not offer separate NMN checkout.

Use the Evidence Center for human NMN study records, limitations, and source links. Use the Ultra Pure NMN page for the current product role, product controls, and quality-documentation link.

HealthspanX uses it to provide the requested Assessment, reports, RL100 documentation, app access, participant support, security, and required records. Review the Privacy & Consumer Health Data Notice for details and request rights.

HealthspanX does not send Assessment responses, safety responses, CVI, wellbeing-area scores, report content, checkpoint records, or tokenized report URLs to Meta, Google Analytics, or other general advertising platforms.

No. Support can assist with orders, access, program steps, and general product information. It cannot interpret symptoms, recommend treatment, or determine whether a supplement is suitable for an individual medical condition.

Email support@healthspanx.org. Do not include Assessment responses, CVI details, or other sensitive information in the initial email unless an approved secure process specifically requests it.