Scope and agreement
These Subscription Terms apply when you affirmatively select recurring delivery for RL100. They supplement the Terms of Use, Refund & Completion Policy, Shipping Policy, and Privacy & Consumer Health Data Notice.
The recurring-delivery agreement is between you and Sunty LLC, doing business as HealthspanX. One-time purchases do not renew and are not governed by the renewal provisions below.
Plans, supply, and prices
| Age-guided plan | Supply per shipment | Recurring price |
|---|---|---|
| Ages 25–34 500 mg daily |
2 packs Approximately four months |
$140.80 every four months |
| Ages 35+ 1,000 mg daily |
4 packs Approximately four months |
$281.60 every four months |
Each recurring price reflects a 12% reduction from the applicable one-time price. The same 12% savings applies at each renewal unless HealthspanX gives advance notice of a permitted price or discount change.
Automatic renewal and authorization
Recurring delivery renews automatically on an approximately four-month cadence until canceled. By choosing recurring delivery and completing checkout, you authorize HealthspanX and its payment providers to charge the payment method on file for the displayed recurring price, applicable shipping, taxes, and other charges disclosed before purchase.
The purchase flow must show the applicable plan, supply, price, renewal cadence, cancellation method, and these Subscription Terms before payment. Recurring delivery must be an affirmative choice; it must not be selected through silence or a pre-checked control.
Manage or cancel recurring delivery
Sign in to Account & Subscriptions using your email address and the one-time passcode sent to your email. For an active subscription, you can cancel, pause or resume recurring delivery; skip or restore an upcoming order; review upcoming and past orders; and update the payment method or shipping address.
You may also ask HealthspanX Support to cancel recurring delivery by using the pre-addressed email below or by writing directly to support@healthspanx.org with the subject “Cancel my RL100 recurring delivery.”
Send a support request from the email address used for the subscription when possible. HealthspanX will send confirmation after processing the request.
Cancellation stops future renewals. It does not cancel the participant’s existing RL100 access or completed records.
When cancellation takes effect
To prevent the next renewal charge, complete self-service cancellation—or ensure HealthspanX receives a support cancellation request—before that charge is processed.
If HealthspanX receives a support request before the renewal charge but an internal processing delay causes the charge to occur, HealthspanX will cancel and refund that renewal. Cancellation completed, or a support request received, after the renewal charge stops later renewals but does not automatically cancel or refund the order already charged.
For an order already charged, contact support promptly. Any cancellation, refund, or shipment remedy is governed by the order’s status, the Refund & Completion Policy, the Shipping Policy, and applicable law.
Price, cadence, and term changes
HealthspanX may change a recurring price, discount, cadence, product configuration, or other material term only with the notice required by applicable law. The notice will describe the change, when it takes effect, and how to cancel before the change applies.
If a payment fails, HealthspanX or its payment provider may notify you and retry the payment as permitted by the payment arrangement and applicable law. A failed payment may delay or pause a renewal shipment.
Renewal shipments
Each successful renewal creates a new order for the applicable supply. Processing, delivery, address accuracy, international availability, duties, taxes, customs, loss, and damage are governed by the Shipping Policy.
Keep the delivery address and payment method current. Use Account & Subscriptions or contact support before the next renewal charge if either needs to change.
100-Day Satisfaction Guarantee and refunds
The 100-Day Satisfaction Guarantee applies only to the first eligible RL100 purchase. Later recurring shipments are not eligible for that completion-based guarantee. Eligibility, required checkpoints, request timing, refund scope, and exclusions appear in the Refund & Completion Policy.
An approved guarantee claim cancels an active recurring-delivery subscription unless you ask HealthspanX to keep it active. Canceling recurring delivery by itself does not create a refund right for an earlier shipment.
Non-waivable consumer rights
These terms do not limit any right or remedy that cannot lawfully be waived. Where applicable law gives you additional cancellation, notice, refund, withdrawal, or cooling-off rights, those rights apply in addition to these terms.
Contact
Subscription questions may be sent to support@healthspanx.org.
Sunty LLC, doing business as HealthspanX1887 Whitney Mesa Dr. #3088
Henderson, Nevada 89014
United States