Shipping Policy
Radiant Life™ ships Foundation inputs to participants in the United States and to select international destinations. Orders are fulfilled from Texas, United States.
All US orders ship free, regardless of order value.
Estimated delivery is 5–7 business days from order confirmation. Delivery times may vary depending on your location and carrier conditions.
Estimated delivery is 5–7 business days from order confirmation. Delivery times may vary depending on your location and carrier conditions.
International orders of $150 USD or more ship free via DHL Express.
Orders below $150 USD are charged a shipping fee calculated at checkout based on destination and order weight.
Estimated delivery is 7–10 business days from order confirmation. Actual delivery may be affected by customs clearance procedures, which are outside HealthspanX's control.
Orders below $150 USD are charged a shipping fee calculated at checkout based on destination and order weight.
Estimated delivery is 7–10 business days from order confirmation. Actual delivery may be affected by customs clearance procedures, which are outside HealthspanX's control.
Import duties, taxes, and customs fees are the responsibility of the recipient. HealthspanX does not collect or remit duties or taxes on international orders.
These charges are determined by the destination country's customs authority and are billed separately upon arrival.
If you are uncertain about applicable duties or taxes, we recommend contacting your local customs office before placing an order.
These charges are determined by the destination country's customs authority and are billed separately upon arrival.
If you are uncertain about applicable duties or taxes, we recommend contacting your local customs office before placing an order.
If an order cannot be delivered and is returned to HealthspanX, we will contact you to arrange re-shipment.
• Where the delivery failure resulted from a carrier or logistics error, HealthspanX will cover re-shipment at no charge.
• Where the delivery failure resulted from an incorrect address provided at checkout, re-shipment charges apply and will be communicated before re-dispatch.
• Where an international order is returned due to non-payment of import duties or refusal at customs, re-shipment charges apply. HealthspanX is not responsible for orders abandoned at customs.
• Where the delivery failure resulted from a carrier or logistics error, HealthspanX will cover re-shipment at no charge.
• Where the delivery failure resulted from an incorrect address provided at checkout, re-shipment charges apply and will be communicated before re-dispatch.
• Where an international order is returned due to non-payment of import duties or refusal at customs, re-shipment charges apply. HealthspanX is not responsible for orders abandoned at customs.
If you receive a damaged shipment or believe an order error has occurred, contact customer service within 7 days of the delivery date. Include your order number and a description of the issue. We will assess each case individually and determine the appropriate resolution.