Privacy Notice

Scope

This notice describes how HealthspanX handles information across the public website, Radiant Life™ Assessment, Assessment Report, commerce systems, lifecycle communications, and the Radiant Life™ app.

Information collected

• Contact and account information.
• Eligibility and age-guided assignment information.
• Assessment responses, biological-area scores, reports, and RL100 checkpoint records.
• Order, payment-status, shipping, subscription, and customer-service information.
• Website, campaign-attribution, device, security, and usage information.

How information is used

Information may be used to provide the Assessment and reports, administer RL100, assign the age-guided protocol, process orders, support participants, prevent misuse, maintain security, measure journey performance, and comply with legal obligations.

Sensitive-data boundaries

Assessment narratives, CVI scores, biological-area scores, pregnancy or safety responses, and participant identifiers must not be placed in public URLs or advertising-platform event payloads. Commerce systems receive only the minimum controlled information needed to fulfill the order and coordinate RL100 access.

Service providers and sharing

HealthspanX may use service providers for website hosting, the app, payment and commerce, fulfillment, communications, analytics, security, and customer support. Information is shared according to function and contractual controls, not sold as a general customer list.

Retention and security

Information is retained according to operational, legal, scientific-record, and security needs. Reasonable administrative, technical, and organizational measures are used, but no system can guarantee absolute security.

Choices and requests

Depending on location and applicable law, individuals may have rights to request access, correction, deletion, or information about use. Requests may require identity verification. Marketing communications include an applicable opt-out method.

Contact and final legal review

Privacy questions may be sent to support@healthspanx.org.

Draft for privacy counsel review. Final controller identity, legal bases, jurisdiction-specific rights, cookie disclosures, retention periods, cross-border transfers, and service-provider details must be completed before publication.